Build the three-option business case for Northcape Insurance's Aurora case management project. Pre-seeded with figures from your discovery sessions — edit, justify, and choose your recommendation.
£24k/moCurrent cost of duplicates
£180kApproved budget
5 monthsDelivery window
Every credible business case shows three options. Do Nothing establishes the baseline cost of inaction. Option B is a lighter-touch alternative. Option C is your recommended approach. A one-option case is a sales pitch — experienced sponsors and finance teams will notice.
✓ Saved
Live figures
Updates as you edit costs and benefits below.
Total project cost
£0
One-off investment
Annual saving
£0
From avoided operational cost
Payback period
—
Months to break even
3-year net benefit
£0
Saving minus investment
Billie's prompt: Tom pushed back in your meeting — "what's our realistic middle ground?" That's your Option B. And Maya reminded you the budget is £180k with a 5-month window. Your recommended option must land inside both constraints, or you need to flag the variance explicitly.
Select your recommended option
Each option is assessed on cost, benefit and feasibility. Choose the one you'll recommend and justify it below.
⛔ Option A — Do Nothing
Continue with existing fragmented case management. No investment.
Upside
No project risk. No change management burden. Zero capital spend.
Downside
£24k/month ongoing duplicate case cost. Agent frustration and attrition risk. FCA Consumer Duty exposure worsens year-on-year. Competitive disadvantage as peers invest.
Lower capital spend (~£60–80k estimate). Faster implementation (2–3 months). Targets duplicate problem directly with minimal disruption.
Downside
Doesn't fix fragmented case view or audit trail. Won't meet Consumer Duty reporting requirements. Limited scalability. Sara has flagged the legacy SOAP wrapper still fails under load.
🚀 Option C — Full Aurora platform
Integrated case management platform (build or buy). Unified case view, de-duplication, Consumer Duty reporting, audit trail. Full £180k / 5 months.
Highest investment and risk. DPIA adds 6 weeks to SaaS procurement. Core banking integration is the critical path. Change management effort significant given team fatigue.
Investment breakdown
Edit figures to match your recommended option. Figures pre-seeded from discovery — adjust to match any updated estimates from Sara or Tom.
Cost item
Amount (£)
Notes
Total investment
£0
Benefits and savings
Quantify both direct savings (operational cost avoided) and indirect benefits (risk reduction, compliance, strategic). Add a source — Priya and Ben gave you specific numbers.
Benefit item
Annual value (£)
Notes / source
Total annual benefit
£0
Your recommendation and rationale
Write your recommendation as you would present it to Maya. Include which option you recommend, why, what you're trading off, and any conditions on success (e.g. DPIA completing on time, core banking integration validated in sprint 1).