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Terms of Use

The plain-English rules for using BA Hub. Last updated: July 2026.

The short version: BA Hub is free to use for learning and your own BA work. Be sensible, don't misuse it, and remember the AI guidance is educational — not professional advice.

1. Who we are

BA Hub is operated by Joanne Jones, a UK-based Business Analysis trainer ("we", "us"). By using this site you agree to these terms. If you don't agree, please don't use the platform.

2. What BA Hub is for

BA Hub provides learning tools for Business Analysts — simulated projects, diagramming, whiteboards, note-taking, document templates and interview preparation. It's provided free of charge while in active development, and features may change, break or be withdrawn without notice.

3. Your work and your account

4. Acceptable use

Don't use BA Hub to do anything unlawful, to upload malicious content, to attempt to break or overload the service, or to harass anyone through the chat features. We may suspend access for misuse.

5. Billie and AI-generated content

Billie is an AI learning coach. Her guidance, reviews and generated documents are for education and practice. They may be wrong or incomplete, and they are not professional, legal or financial advice. Check anything important before relying on it in a real project.

6. Courses and training

Instructor-led courses advertised on this site are arranged separately; the details, prices and terms confirmed at booking apply to those. Registering interest through the site does not create a contract.

7. Our liability

BA Hub is provided "as is", without warranties. To the fullest extent permitted by law we are not liable for loss of data, loss of profits, or indirect losses arising from your use of the free platform. Nothing in these terms limits liability that cannot be limited under UK law.

8. Privacy

How we handle your personal data is explained in our Privacy Policy and Cookies policy.

9. Changes and contact

We may update these terms; the date at the top shows the current version. Questions? Use the contact form.